Match Mint Support

Find answers to common questions below. If you still need help, send a message and we’ll get back to you.

Frequently Asked Questions

Tap two or more touching tiles of the same colour and they clear. Tiles above fall into the gap and empty columns close up. Nothing ever refills, so your job is to empty the board down to the round's goal. There is no timer.
A tile with no matching neighbour left, and nothing coming to give it one. Because the board never refills, a stranded tile is stuck there for the rest of the round. Press and hold any group before you tap it and you will see how many tiles that clear would strand.
Clearing down to the round's goal banks the win — it cannot be taken away. Everything after that is for stars: leave a handful of tiles for two, sweep the board completely for three and a bonus booster. The combo multiplier is earned by clearing four or more tiles at once and lost when you don't, so it is a resource worth protecting.
Hint points you toward a playable move. Undo takes back your last move, stranded tiles and all. Shuffle rearranges everything still on the board, and Colour Blast clears an entire colour wherever it is stranded. If the board jams completely you are offered a way back in rather than a dead end. Boosters are counted items you hold, and you are asked to confirm before any coins are spent.
The daily challenge hands everyone the same board. Play it on consecutive days to keep your streak active and earn streak rewards. Missing a day can break the chain, so consistency matters.
If you sign in to Game Center, Match Mint can submit eligible campaign and daily challenge scores to Apple's leaderboards and track achievements. You can still play every level offline without connecting Game Center.
Match Mint stores your gameplay data locally on-device. If you did not restore from a full iOS backup, previous progress may not be recoverable.
Core gameplay works offline. Game Center leaderboards and profile sync may need an internet connection and an active Game Center sign-in.
Use the contact form below and include your iPhone model, iOS version, and a short description of what happened. Steps to reproduce the issue are especially helpful.
Match Mint does not collect personal data or analytics for Pixel Workshop. Core data stays on your device. If you use Game Center, Apple may process leaderboard and profile data under Apple's privacy policies. See the Match Mint Privacy Policy for full details.

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